Accessibility Statement

1. Our Commitment

Empress Monitoring ASM Limited is committed to making our website accessible to as many people as possible, regardless of ability or the technology they use. We want every visitor to be able to find information about our monitoring, installation and guarding services, and to contact us, without unnecessary barriers.

Accessibility is part of how we think about quality. As an ISO 9001:2015 certified business, we treat inclusive access as an ongoing commitment rather than a one-off task.

2. How We Aim to Make This Site Accessible

We have built this website with the aim of meeting the internationally recognised Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. In practice this means we try to ensure:

• Text and background colours provide sufficient contrast for readability.
• The site can be navigated using a keyboard as well as a mouse or touchscreen.
• Content reflows cleanly on mobile phones, tablets and desktop screens.
• Pages use clear, structured headings and descriptive links.
• Images that convey meaning are given descriptive alternative text.
• Language is kept as plain and jargon-free as the subject allows.

3. Known Limitations

We are continually improving this website, and some areas may not yet fully meet every accessibility standard. If you encounter a page or feature that is difficult to use, we would be grateful if you would tell us, so we can put it right.

4. Information in Alternative Formats

If you need information from this website in a different format — such as a larger print version, plain text, or a document read to you over the telephone — please contact us and we will do our best to help. We aim to respond to reasonable requests promptly.

5. Reporting an Accessibility Problem

We welcome your feedback. If you experience any difficulty accessing content on this website, or have suggestions on how we could improve, please get in touch:

6. Reasonable Adjustments

We recognise our responsibilities under the Equality Act 2010 to make reasonable adjustments for disabled people. If there is anything we can do to make dealing with us easier — whether online, by telephone or in person — please let us know and we will make every reasonable effort to accommodate your needs.