24/7 remote CCTV monitoring with live operator response, backed by intruder and fire alarm signalling through ASM.
When an intruder breaches your site boundary, a detector triggers. Within seconds, a live operations specialist in our partner ARC is viewing the footage. They evaluate the intrusion, track the trespassers, and immediately broadcast a direct audio warning over the site’s horn speakers.
In the vast majority of cases, the audio warning forces the intruder to flee. If they persist, we coordinate live with your keyholders and dispatch the police, armed with real-time video verification of a crime in progress.
"A live human decision is what separates monitored CCTV from cameras that merely record a crime to watch the next morning."
Professional remote operator tracking site feeds 24/7/365
Advanced Signal Monitoring (ASM) is Empress Monitoring’s dedicated Alarm Receiving Centre (ARC) partner. Operating from a secure, purpose-built infrastructure, ASM handles all alarm and CCTV activations to the highest operational standards in the security industry.
Fully resilient, uninterrupted power networks and secure, fire-protected control spaces designed for continuous, fail-safe 24/7/365 alarm handling.
Highly trained, SIA-licensed monitoring professionals specialized in rapid threat assessment, live telemetry analysis and emergency coordination.
Every alarm signal, phone challenge, and incident response is managed under tight, auditable quality management protocols.
Your intruder alarm system transmits signals directly to our partner ARC. Upon receipt of a verified alarm activation (triggered by multiple independent sensors on site), our operators immediately escalate per your pre-configured response plan. This includes contacting nominated keyholders and dispatching mobile patrols or emergency services. Takeovers and monitoring upgrades of existing, legacy site systems are available following a complete technical audit.
Transmitted via ASM ARCA fire can consume an entire industrial facility in minutes. Traditional local sirens are useless when your premises are empty at night or over the weekend. Our monitored fire signalling service intercepts smoke detector, heat sensor, or sprinkler system activations the split-second they occur. Operators instantly escalate to the Fire and Rescue service, protecting your physical plant and business continuity before minor combustion grows catastrophic.
24/7/365 Fire EscalationOutdoor motion detectors, smart beam sensors, or integrated video analytics trigger immediately upon a perimeter breach.
The live video feed is transmitted instantly to our partner ASM ARC. A specialist operator evaluates the feed within seconds.
The operator broadcasts a direct audio warning over on-site speakers, warns off the intruder, and escalates to emergency services.
A detailed digital audit report containing activation times, operator actions, and recorded footage is issued to you.
Remote CCTV monitoring connects your security cameras to our partner Alarm Receiving Centre (ARC). When a site detector or smart analytic is triggered, it transmits live video to our operators. They immediately evaluate the event, broadcast audio warnings, and notify keyholders or the police if an intrusion is verified.
All alarm signals are handled through Advanced Signal Monitoring (ASM), our partner Alarm Receiving Centre (ARC). ASM operates a purpose-built, 24/7/365 environment staffed by highly trained security professionals who respond to system triggers within seconds.
Yes, remote CCTV monitoring costs a small fraction of a physical security guard's hourly wage. While a guard can only be in one place, a monitored camera network covers your entire site perimeter simultaneously and can be combined with scheduled mobile patrols for physical presence.
Yes. Our fire alarm monitoring services ensure that smoke, heat, and manual call point activations are immediately transmitted and escalated, protecting your commercial or industrial property even when the building is entirely empty.
Empress Monitoring ASM Limited is ISO 9001:2015 certified for its quality management systems. Our alarm handling services are delivered through ASM, our specialist partner Alarm Receiving Centre (ARC). We hold no other external accreditations.
In many cases, yes. We can perform a professional site survey to assess your existing CCTV cameras, transmission equipment, and site detectors to determine if they can be integrated with our monitoring systems and routed to our partner ARC.
Speak to our security monitoring specialists about configuring detector-activated video systems for your premises.
Request a Site Assessment